As you browse our site you will notice "LIVE CHAT" and "LET US CALL YOU" buttons placed thought out our pages for your convenience. 

Our LIVE CHAT service chat consists of synchronous online text-based one-on-one interaction. Its technological foundation is instant messaging software which allows individuals to communicate one-on-one with each other while they perform other computer-based tasks. At Profiles International, we utilize customized software for our Assessment Advisor Representatives to interact synchronously, one-on-one, with consumers before, during, and after they make online purchases. Customer service chat is designed to add social interaction and immediate responsiveness to the internet shopping experience. 

Our "LET US CALL YOU" service allows our online visitors to simply click a button and input your telephone number to speak immediately with company representatives. No downloads or plug-ins are required. 

With the addition to customer service chat and call back, we have improved service quality and productivity by streamlining customer interactions across all online channels—chat, email, self-service/ knowledgebase, and now our call center.

By integrating all interactions, our comprehensive chat and call service solutions supplies our Assessment Advisors with the power to provide instant answers to your questions and service your needs.  We invite you to try our new client service solution which facilitates an efficient service resolution and fosters a world-class customer experience.